Hackensack Meridian & CLEAR: Streamlining Healthcare with Biometric Identity

Hackensack Meridian Integrates CLEAR for Enhanced Patient Experience

Hackensack Meridian Health, a leading healthcare network, is collaborating with CLEAR, known for its secure identity technology, to revolutionize the patient experience. The partnership aims to create a seamless and secure identity verification process across the Hackensack ecosystem.

Key Benefits of the Integration

• Simplified Account Management: Patients can now create MyChart accounts and reset passwords using a simple selfie for verification, replacing traditional and cumbersome methods.
• Streamlined Check-in: The CLEAR1 platform will integrate with Epic, allowing for faster and more efficient check-in procedures. The John Theurer Cancer Center at Hackensack University Medical Center will be the first to adopt this technology, allowing patients to check in using a photo at a kiosk.
• Enhanced Security: Leveraging CLEAR's robust identity verification technology ensures a secure and reliable process for accessing healthcare services.
• Expanded Accessibility: The technology will be rolled out across multiple locations, starting with the Hackensack Meridian Health and Wellness Center in Eatontown, with plans for broader network implementation.

Key Takeaways

• Hackensack Meridian is prioritizing patient experience through innovative technology.
• Biometric identity verification is becoming increasingly prevalent in healthcare.
• The partnership signifies a move towards more efficient and secure healthcare access.

CLEAR's CEO, Caryn Seidman Becker, emphasized the company's mission to make experiences safer and easier through secure identity solutions. Hackensack Meridian Health CEO Robert Garrett echoed this sentiment, stating that the partnership mirrors CLEAR's airport experience, enhancing patient access and reimagining healthcare.

Further opportunities for collaboration are being explored to expand the impact of this integration.